Developing ‘Human Factors’ Skills – Gloucestershire – 31 March 2017
Improving Safety and Outcomes in the Delivery Suite
COMMISSIONED COURSE – NOW FULL
Improving Safety & Outcomes in Maternity Care
Exploring the vital role that non-technical skills play in improving team working, communication & patient safety. The basics of human factors training for the maternity care team.
6.5 Hours Relevant for CPD
£95 for full day of training, including lunch, tea and coffee. Please note administration fee charges of £30 per booking will be made for any cancellations as we are a not for profit organisation and will have incurred costs.
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Relevant For: All clinical staff with an interest in the Delivery Suite (e.g. midwives, anaesthetists, obstetricians), AHPs and legal professionals.
In the last Confidential Enquiry, the vast majority of direct maternal deaths involved an element of substandard care; with teamwork, communication and interpersonal skills cited as areas of particular concern. These weaknesses result not just in increased mortality, but also significant morbidity and economic losses, with malpractice claims in obstetrics and gynaecology representing half of the UK NHS litigation bill over the last ten years.
The social skills of communication, team-working and leadership and the cognitive skills of situational awareness and decision-making are considered to be key ‘non- technical skills’ (NTS). Such skills are of particular relevance to the acute maternity care team on the Delivery Suite, where multiple tasks are often required simultaneously, the woman is usually awake, and the clinical circumstances may be complex and stressful.
Aims of the Course
This exciting and innovative course will provide an introduction to the NTS and how we may develop them in relation to our everyday practice as busy professionals.
· To provide an overview of the importance of human factors on the Delivery Suite and an introduction to non-technical skills training
· To integrate this with the lessons from the NHSLA report “Ten Years of Maternity Claims”
Objectives of the Course
· To gain an awareness of what non-technical skills are and how they apply on Delivery Suite
· To develop an understanding of how we can improve our non-technical skills with a view to improving patient safety in the longer term
· To promote an awareness of the need for adequate support and supervision
Please note: Interactive workstations will be in groups of a specified number, each with experienced faculty drawn from all relevant groups.
A one-day multidisciplinary course that will focus on developing ‘human factors’ skills in the delivery suite, with workshops in the following pertinent areas:
· Team working
· Situation awareness & decision making
· Teaching human factors through simulation
· Stress, fatigue & communication