24th - 25th June 2010
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How does a multi-disciplinary team perform at a consistently high level, even with inexperienced members?
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How do you define your team - do you include the mother?
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What constitutes effective leadership?
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How should we use the different conceptual approaches to personal and team decision making?
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How does vulnerability to human error impact on team performance?
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Is communication amongst team members as effective as possible in fast-moving, complex situations?
“I know you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.”
This two-day programme focuses on improving leadership,
team working and communication by developing conscious awareness of our own
behaviours and that of our colleagues, to help make maternity units safer and
better places in which to work. We will be deconstructing behaviour in an
interactive and lively manner, using processes derived from Prof. James Reason’s
work on the classification of human error as tried and tested in the aviation
and nuclear industries and now rolling out into healthcare. Atrainability and
Baby Lifeline Training have specifically created this programme for maternity
teams and the unique issues they face.
At the end of the day you will be equipped to improve the overall
performance of your team through:
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Improved self-awareness
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A deeper understanding of effective leadership and team working behaviours
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Awareness of different responses to pressure and high workload amongst the team
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Earlier recognition of warning signs of team breakdown so as to facilitate rapid intervention
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Improved open communication and questioning styles to engage more collective knowledge and reduce the margin of error
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Faster and safer decision-making and improved risk management
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Team briefing and de-briefing to enhance knowledge and share learning
Who
should attend?
For further information feel free to contact us at the address or telephone number shown below.
By Post:
Baby LifelineEmpathy Enterprise Building
Bramston Crescent
Tile Hill
Coventry
CV4 9SW
By TEL : 024 7642 2135
By FAX : 024 7642 2136
By e-mail : info@babylifeline.org.uk
